{"id":8057,"date":"2022-07-14T10:51:30","date_gmt":"2022-07-14T09:51:30","guid":{"rendered":"https:\/\/www.mondayhappymonday.com\/como-enfocar-un-problema-y-no-morir-en-el-intento\/"},"modified":"2022-07-14T11:04:13","modified_gmt":"2022-07-14T10:04:13","slug":"como-enfocar-un-problema-y-no-morir-en-el-intento","status":"publish","type":"post","link":"https:\/\/mondayhappymonday.com\/en\/como-enfocar-un-problema-y-no-morir-en-el-intento\/","title":{"rendered":"\u00bfC\u00f3mo enfocar un problema y no morir en el intento?"},"content":{"rendered":"

Tras el \u00e9xito de\u00a0\u201cC\u00f3mo redactar un insight y no morir en el intento\u201d llega la segunda parte \u201cC\u00f3mo enfocar un problema y no morir en el intento\u201d<\/span><\/p>\n

Los problemas deben enfocarse<\/span><\/h3>\n

Primera lecci\u00f3n: los problemas deben enfocarse. \u00bfQu\u00e9 significa realmente eso? Significa que debemos fragmentarlos en trozos m\u00e1s peque\u00f1os denominados enfoques, retos. Un mismo problema est\u00e1 compuesto por diferentes enfoques sobre los que podemos generar soluciones. Los problemas, como tal, son muy grandes como para poder ser solucionados tal cual nos llegan formulados. Necesitamos comprenderlos: qu\u00e9 pasa, a qui\u00e9n le afecta, c\u00f3mo pasa, cu\u00e1ndo pasa, d\u00f3nde pasa, por qu\u00e9 pasa\u2026 Necesitamos convertirlos en retos porque, as\u00ed como no podemos solucionar los problemas, los retos s\u00ed. Con las respuestas a todas esas preguntas, \u00e9ramos capaces de generar los insights y los insights nos permitir\u00e1n ver los problemas desde diferentes puntos de vista. Pero, \u00bfcu\u00e1l es el enfoque correcto? Muchos lo son, es una cuesti\u00f3n de priorizar y elegir aquellos cuyo abordaje nos permita resolver gran parte del problema inicial. Una cosa est\u00e1 clara: no podemos abordar todos los puntos de vista a la vez por una cuesti\u00f3n obvia de recursos escasos.<\/span><\/p>\n

\u00bfC\u00f3mo enfocar los problemas?<\/h3>\n

Si ya has entendido por qu\u00e9 necesitas enfocar el problema, veamos c\u00f3mo se hace. Enfocar el problema consiste en generar, utilizando la informaci\u00f3n de los insights, preguntas. \u00bfPor qu\u00e9 preguntas? Porque llegados a este punto del proceso, ya estamos muy cerca de las soluciones. Tenemos mucha informaci\u00f3n sobre el problema. Ya solo nos falta generar ideas para solventarlo, es decir, dar respuestas al problema. Sin embargo, no podemos dar respuestas si no hay preguntas que inviten a soluciones. \u00bfPor eso, estas preguntas deben empezar por \u201cC\u00f3mo podr\u00edamos\u2026?\u201d De ah\u00ed, el acr\u00f3nimo en ingl\u00e9s HMW questions (How might we).<\/span><\/p>\n

Una buena HMW question<\/h3>\n

Veamos ahora c\u00f3mo redactar una buena HMW question. En primer lugar, cabe tener en cuenta que hacerlo es un ejercicio colaborativo, es decir, debe ser realizado en grupo y este debe ser prol\u00edfico. Al tratarse de una actividad divergente, el equipo debe ser capaz de generar tantos HMW como sea posible. Cuantos m\u00e1s HMW, m\u00e1s oportunidades de soluci\u00f3n obtendremos. Las HMW questions no deben ser ni muy amplias ni muy limitadas y que incluyan la soluci\u00f3n.\u00a0<\/span><\/p>\n

Supongamos que queremos dise\u00f1ar un nuevo WC p\u00fablico para la India. Un buen ejemplo de HMW question demasiado limitado podr\u00eda ser:<\/span><\/p>\n

    \n
  • \u00bfC\u00f3mo podr\u00edamos dise\u00f1ar un nuevo WC p\u00fablico en la India que sea limpio, seguro a trav\u00e9s de un pestillo especial?<\/span><\/li>\n<\/ul>\n

    Siguiendo con el mismo ejemplo, una HMW question demasiado amplia podr\u00eda ser:<\/span><\/p>\n

      \n
    • \u201c\u00bfC\u00f3mo podr\u00edamos redise\u00f1ar un nuevo WC p\u00fablico para la India?\u201d<\/span><\/li>\n<\/ul>\n

      Una correcta HMW question podr\u00eda ser:<\/span><\/p>\n

        \n
      • \u201c\u00bfC\u00f3mo podr\u00edamos crear una sensaci\u00f3n de seguridad en los WC p\u00fablicos de la India?\u00a0<\/span><\/li>\n<\/ul>\n

        Con esta pregunta, podr\u00edamos ser capaces de generar muchas soluciones al reto.\u00a0<\/span><\/p>\n

        Para acabar, no olvides utilizar en las preguntas todo lo que has aprendido de los insights, focal\u00edzate en el usuario para quien quieres dise\u00f1ar una soluci\u00f3n y no en ti, utiliza un lenguaje positivo y, sobre todo, recuerda: no se solucionan los problemas, sino los retos.<\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

        Tras el \u00e9xito de\u00a0\u201cC\u00f3mo redactar un insight y no morir en el intento\u201d llega la segunda parte \u201cC\u00f3mo enfocar un problema y no morir en el intento\u201d Los problemas deben enfocarse Primera lecci\u00f3n: los problemas deben enfocarse. \u00bfQu\u00e9 significa realmente eso? Significa que debemos fragmentarlos en trozos m\u00e1s peque\u00f1os denominados enfoques, retos. Un mismo problema […]<\/p>\n","protected":false},"author":2,"featured_media":8053,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[42,3],"tags":[323,1107,1148,252,226,112,1149,821,1150,997],"class_list":["post-8057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","category-work-methodologies","tag-designthinking-en","tag-challenge-en","tag-creativeproblemsolving-en","tag-creativity-en","tag-designsprint-en","tag-innovation-en","tag-insight-en","tag-servicedesign-en","tag-usercentrisme-en","tag-userexperience-en"],"yoast_head":"\n\u00bfC\u00f3mo enfocar un problema y no morir en el intento? - Monday Happy Monday<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mondayhappymonday.com\/en\/como-enfocar-un-problema-y-no-morir-en-el-intento\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo enfocar un problema y no morir en el intento? - Monday Happy Monday\" \/>\n<meta property=\"og:description\" content=\"Tras el \u00e9xito de\u00a0\u201cC\u00f3mo redactar un insight y no morir en el intento\u201d llega la segunda parte \u201cC\u00f3mo enfocar un problema y no morir en el intento\u201d Los problemas deben enfocarse Primera lecci\u00f3n: los problemas deben enfocarse. \u00bfQu\u00e9 significa realmente eso? 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